Clearmark

You can check what’s going on with your ticket by opening up the ticket's page from the portal. This is also included in each of your support emails and ...

Once you have submitted your ticket, you will get a reply from a support agent. If further information is required by the agent, please provide him/her with ...

By default, your ticket can have four different statuses - Open, Pending, Resolved and Closed. They represent what’s currently happening with your ticket.  O...