One of the easiest ways to reach the support team is by sending them an email. All you need to do is email clearmarksap@gmail.com and it will get converted into a ticket automatically. See the attached document for further details.
Quick guide to submitting a ticket through email:
Login to your mailbox
Compose an email to clearmarksap@gmail.com
Detail the help you need in the body of the mail
Click on the Send button